When to use RPA and AI? RPA and Artificial Intelligence use cases in HR


Progressive and Next Gen HR teams have already started using RPA and AI for smart automation of HR processes. There are umpteen vendors providing RPA and AI solutions in the HCM market. It is important for organisation to be clear about the need for automation to avoid going behind the 'nice and shiny things' which may not give them the expected ROI. 

Let's first look at what is RPA and Artificial Intelligence. RPA or Robotic Process Automation are software 'bots' that automate repitive manual tasks with clearly defined rules. Artificial Intelligence or AI on the other hand brings in a cognitive component or natural language processing component, which means AI uses machine learning or NLP to analyse existing data, pattern to learn rules/ answers to mimic human interpretation and augment human intelligence in to the processes.  Understanding usecase of when to use the technology is key to successful deployment of these tools. RPA and AI, if used correctly can significantly improve the productivity and efficiency of HR processes. 

Below is a framework that may be used to identify what kind of improvement method to be applied to the process and should RPA or AI be used to streamline or automate your HR process.
When to apply RPA and AI in HR processes?


Currently there are three key areas within HR where RPA and Artificial Intelligence are heavily in use, these are 
  • Talent Acquisition - where we have seen a rise in the use of chatbot to drive better candidate experience, CV screening tools, background check applications, there are also apps that monitors expression during video interview, apps listening to interview to give managers feedback. Many organisations have heavily invested in RPA/AI solutions within their recruiting process already.
  • Data Management - for ensuring data is entered correctly and allowing more reconciliations especially in payroll and admin heavy processes. Bots are also used to read and translate data into structured format which wasn't possible in the past
  • Predictive Analytics & personalisation - for example, predicting flight risk and provide personalised learning experience based on the existing data analysis.
Lets have a look at common use cases for RPA and AI in the end to end employee life cycle context.
Below diagram shows all the common use cases.
AI and RPA usecases in HR








42 comments:

  1. This comment has been removed by the author.

    ReplyDelete
  2. Find the best essays on is my friend's profile page. AI Talent Assessment Tool

    ReplyDelete
  3. Thanks for sharing the article. Its nice to learn about automation techinques used in Artificial intelligence. The article shows applications of RPA.
    Artificial Intelligence solutions

    ReplyDelete
  4. Data intelligence tools step up into collecting, analyzing, monitoring, and predicting future business scenarios by creating a clear perspective of all the data a company manages. Discover more info from https://www.inetsoft.com

    ReplyDelete
  5. I have never used RPA and AI because this in not my subject, but my interest in AI made me read your blog. I am pretty sure, our next generation will read RPA and AI in their beginning classes. Professional Dissertation Help

    ReplyDelete
  6. Thank you for the useful information. Share more updates.
    Learn Cognos Online
    cognos online training

    ReplyDelete
  7. Ah, a friend of mine is an HR major, and he was interested in investigating the role of AI in HR for his final dissertation. I think he will find this post useful, and he will definitely find some useful information in here. I am sharing this post with him right away, so I can get back at my task of looking for a dissertation writing service England-based.

    ReplyDelete
  8. Firefighters, rescue workers, emergency workers need very high levels of emotional intelligence along with high general intelligence. Doctors, nurses, paramedics, mechanics, engineers need technical skills and high levels of technical and general intelligence. emotional intelligence test

    ReplyDelete
  9. Use of the software is important for automation of the organisation's tasks as well as reporting the progress or lags in the organisation's activities. This improves company's efficiency and effectiveness of the company's activities. The software reduces the workload and automation of activities.inetSoft

    ReplyDelete
  10. This comment has been removed by the author.

    ReplyDelete
  11. Artificial intelligence (AI) intellexa. is the ability of a computer or a robot controlled by a computer to do tasks that are usually done by humans because they require human intelligence and discernment.

    ReplyDelete
  12. Very rich and smart presentation. Automation has now perhaps been reached to its ultimate level of use. It has been used for almost every sphere of our life, whether it is for home or official or industrial progress including our survival item food industry to track the progress, save time and manual labor too. Just got the worth statement of your well-written concept. The guidelines and explanation on when to use Robotic process automation and the artificial intelligence was really thoughtful that proves a deep significance for the HR industry. This is surely a great achievement in the technological revolution and digital world. Different type of software like wholesale ordering software are keeping countless contribution in every sector in our life.

    ReplyDelete
  13. Its Pleasure to read your blog.The above articles is very impressive, and I really enjoyed reading your blog and points that you expressed. I love to come back on a regular basis,post more on the subject.

    Biotech Internships | internships for cse students | web designing course in chennai | it internships | electrical engineering internships | internship for bcom students | python training in chennai | web development internship | internship for bba students | internship for 1st year engineering students

    ReplyDelete
  14. Brilliant post! Such informative articles do help me to realize the immense benefits of Artificial Intelligence Technologies company.

    ReplyDelete
  15. This is very interesting, You’re an excessively skilled blogger I have joined your feed and sit up for in quest of extra of your wonderful post. Also, I’ve shared your site in my social networks. 바카라사이트

    ReplyDelete
  16. I’m so lucky that I have got this site that imparted me the high quality of information easily. 바카라사이트

    ReplyDelete
  17. Wow, that’s what I was looking for, what a information! present here at this weblog, thanks admin of this web page.
    바둑이게임

    ReplyDelete
  18. This is an informative blog by which I have got that info which I really wanted to get. 바카라사이트

    ReplyDelete
  19. Hi! This is my first visit to your blog! We are a team of volunteers and new initiatives in the same niche. Blog gave us useful information to work. You have done an amazing job! 메이저토토사이트 Thank you very much. Can I refer to your post on my website? Your post touched me a lot and helped me a lot. If you have any questions, please visit my site and read what kind of posts I am posting. I am sure it will be interesting.

    ReplyDelete
  20. Thanks for such a fantastic blog. Where else could anyone get that kind of info written in such a perfect way? I have a presentation that I am presently writhing on, and I have been on the look out for such great information. 먹튀검증사이트

    ReplyDelete
  21. This was an incredible post. Really loved studying your site post.

    ReplyDelete
  22. This comment has been removed by the author.

    ReplyDelete
  23. Wonderful web site. Plenty of useful info here. I am sending it to several pals ans additionally sharing
    홀덤

    ReplyDelete
  24. Great blog, thank you so much for sharing with us. 카지노사이트

    ReplyDelete
  25. I'm touched. It's my first time here. Great! I have to say that I really like your blog page. My boyfriend likes your blog.

    토토
    스포츠토토
    카지노
    바카라사이트윈

    ReplyDelete
  26. This comment has been removed by the author.

    ReplyDelete
  27. Very excellent information can be found on blog. 스포츠토토

    ReplyDelete
  28. Really informative post. I personally thought the written post is well suited and trouble-free for me to go after provided guideline. Thank you for sharing~ visit this site to find out more: 스포츠토토

    ReplyDelete
  29. Hey buddy, I must say you have written a great article. The way you have described everything is phenomenal. Thanks for sharing it. If you have time, please visit my site : 파워볼게임

    ReplyDelete
  30. Hello! I just wish to give you a big thumbs up for the great information you have got right here on this post. 안전놀이터

    ReplyDelete
  31. This article is an appealing wealth of useful informative that is interesting and well-written.

    ReplyDelete
  32. Very nice article. I certainly love this website.

    ReplyDelete
  33. Finally I got a website from where I be capable of truly take helpful facts regarding my study and knowledge.https://www.sportstoto365.com

    ReplyDelete
  34. Some really nice stuff on this internet site, I enjoy it. 온라인카지노

    ReplyDelete
  35. Enjoyed looking through this, very good stuff, regards .
    토토사이트

    ReplyDelete
  36. Thanks for the blog such an amazing time to read it out keep up the good work…

    ReplyDelete
  37. Decent post, stay aware of this fascinating work. It truly is great to realize that this point is being covered likewise on this site.

    ReplyDelete
  38. constructed and very interesting i have bookmarked you

    릴게임

    ReplyDelete
  39. This comment has been removed by the author.

    ReplyDelete
  40. To foster a business' over all brand and guarantee a similar message is being conveyed through every strategy and channel being used, content consistency is basic.
    ChatGPT Prompts

    ReplyDelete

We would love to hear your thoughts and feedback! Please comment below

Popular Posts